Terms
These are the terms and conditions of business of
Coed y Bryn B and B in Cardigan

GENERAL:-
If you are a consumer we sell all accommodation and extras to you (the guest) subject to these terms and conditions.
A contract is formed between you and us when we accept your reservation for your room and extras (if applicable). No booking shall be binding on us until we take a 25% deposit from the debit / credit card that you have supplied us with the details of.
You cannot transfer or resell your booking to another person without our authority. If you transfer or resell (or attempt to transfer or resell) then we will terminate your booking and retain any money paid to us for such booking. You may make a booking on behalf of someone else. However, you are responsible for ensuring that any customer in your booking complies with these terms and conditions as if that customer had made the booking themselves.
Room rates are available on our website or what is advised by telephone. You must ensure that the name on a booking is correct at the time of the booking.
We reserve the right to charge to your card any extras and/or damages and/ additional cleaning costs that become liable due to any infringements of these terms and conditions.
We sell various rooms at various times to other booking agencies such as bookings.com and laterooms.com. Booking via these websites possibly prevents the ability to view and agree to our full terms and conditions of business prior to making a booking. In these circumstances, we have opted to provide a copy of these terms and conditions to our guests upon arrival at the property. This is especially so with regards to our conditions relevant to PETS (Below)

BOOKINGS / RESERVATIONS
We accept reservations using a valid credit or debit card. A deposit of 25% of the total booking price will be payable at the time of making the reservation. In the case of a cancellation the reservation fee is non refundable. We reserve the right to
pre authorise cards when a reservation is made

CANCELLATION POLICY
Cancellations must be made before 10am 7 days before the date of arrival, where a cancellation is made outside the above terms or in case of a 'no show' you will be charged the full booking fee.

ACCOUNT BALANCE
We will use the same card details supplied for the reservation for payment of the account balance unless otherwise agreed with the person making the booking. The balance of the complete reservation will be payable on completion of check in. Any extras incurred will be payable on check out.

DEBIT / CREDIT CARD SECURITY
We maintain your card details on paper format from the moment that a reservation is made until the final balance is settled in full. Upon completion of settlement the card details maintained on file will be destroyed by shredding and later burning. We fully comply with all aspects of the data protection Act and are PCI and DSS compliant.

CHECK IN / CHECK OUT
Check-in time is from 4pm to 8pm on of the day of arrival. If you wish to check-in earlier, you can do so by purchasing an 'early check-in extra' at the time of booking. Check-ins later than 8pm are available. Once again, a supplementary charge will be applied (See charges).

Check-out time is before 10am on the day of departure. If you wish to check-out later then you can do so by buying a late check-out extra at the time of booking. (See charges).

Express check out is available. There are no additional charges for this service.

OCCUPANCY:
Studio suite:-
Maximum number of occupants is 5 (including babies & children), in the following combinations:
2 adults, 2 children (under 16) and 1 baby in a cot

Double Rooms:
2 adults
2 adults and 1 baby in a cot
Additional 'put you up bed' is available for children between the ages of 3 and 16 years.

Twin Rooms:
2 adults
2 adults and 1 baby in a cot
Additional 'put you up bed' is available for children between the ages of 3 and 16 years.

We do not permit people under the age of 16 to stay alone in our rooms.

PETS:-
a) Pets must not at any time, be left alone in the room.
b) Only the number of pets agreed to on the booking confirmation, are allowed.
c) Pets must not under any circumstances be allowed on any soft furnishings or beds.
d) Pets must have their own beds / bedding.
e) Pets must not cause any annoyance to other guests and occupants of adjoining properties or the general public.
f) Owners MUST NEVER allow pets to foul rooms, hallways or exterior areas. In the event of an accident occurring, failure to clean up after pets will be very heavily surcharged.
g) Pets MUST be kept on a lead at all times whilst in / on the property.

Dog fouling and any associated costs for full sanitary cleaning of affected areas, will be chargeable to the guest’s account at a rate of £50 per hour with a minimum charge of 1 hour. In addition, any damage to items that cannot be cleaned and will have to be replaced will be chargeable.
We will terminate the hire without notice and without refund in case of a breach of any of these condition.

SMOKING:- You must not smoke in the premises or interfere with our fire detection systems.
The costs we incur if you smoke in our facility:- We will include costs for specialist cleaning, repair or replacement of damage by you to our property, the cost of the room for any period it is unusable plus our administration expenses. You must not damage or interfere with any items belonging to us. If you do so we will terminate your booking. We will instruct a third party to contact you after your stay to recover the costs for any repair, replacement or specialist cleaning we incur if you cause damage to any part of the premises including but not limited to:- Fixtures, fittings, bedding, carpets, toweling, flooring or furniture etc.
We will terminate the hire without notice and without refund in case of a breach of any of these condition.

ALCOHOL and ALL BANNED DRUGS:- Should guests be found to be heavily intoxicated or considered to be under the influence of any banned drugs or substances whilst on the premises they will be asked to vacate the premises with immediate effect.
We will terminate the hire without notice and without refund in case of a breach of any of these condition.

GENERAL
Statutory Rights:-
We have tried to ensure that any rights that you as a guest have that are implied by law into a contract of this type (statutory rights) are not excluded or limited in anyway. If any of these terms conflict with a statutory right or the law changes and your statutory rights change, then the statutory rights will prevail over these terms.

EVENTS BEYOND OUR REASONABLE CONTROL:-
We shall not be in breach of these terms, nor liable for any failure to perform any of our obligations in relation to your booking (such as the provision of room(s) and/or other products and/or services and/or extras) due to any adverse event, act, omission or accident which happens which is beyond our reasonable control including, but not limited to, flood, earthquake, extreme adverse weather conditions, natural disasters, other acts of God, acts of terrorism, interruption or fire (except by way of our default) or failure of (except by way of our default) electric power, gas, water, or other utility service, plant machinery, computers, vehicles or any collapse of building structures.

OUR LIABILITY:-
We shall not be liable for any losses that were not caused by any breach of contract or statutory duty or negligence on the part of us and we shall not be liable for any losses that were not reasonably foreseeable to both parties when the contract was formed.
Nothing in these terms shall exclude or limit our liability for fraud or death or personal injury caused by our negligence or any other matter which it would be illegal for us to (or attempt to) exclude or limit.

THIRD PARTY RIGHTS:-
A party which is not a party to our Contract shall have no right to enforce any term under the Contracts (Rights of Third Parties) Act 1999.

LAW:-
These terms are governed by the laws of England and Wales.
Changes to Terms: We reserve the right to change these terms from time to time. The terms applicable to your booking are those in force on the date of booking.

CAR PARKING:-
Car parking is available on the driveway at the front of the premises. (Subject to availability). We do not accept any liability for loss or damage whilst vehicles are parked on the property.

QUESTIONS / COMPLAINTS:-
If you have any question or complaint in relation to your booking or these terms please go to our website and click on the 'contact us' link and we will respond to you as quickly as we can, normally within 5 working days.se terms please go to our website and click on the 'contact us' link and we will respond to you as quickly as we can, normally within 5 working days



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